ABOUT US



WHO WE ARE

Rural Electrification and Renewable Energy Corporation (REREC)

Following the enactment of the Energy Act 2019, Rural Electrification Authority (REA) has now changed to Rural Electrification and Renewable Energy Corporation (REREC). REREC has an expanded mandate of spearheading Kenya’s green energy drive, in addition to implementing rural electrification projects.



OUR PURPOSE

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Mission
To provide sustainable energy solutions for all through renewable energy and rural electrification for social economic transformation.”

Vision
Our guiding force that helps us see every project to completion is our vision of creating “A green energy-driven nation.”

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Core Values

  1. Customer focus: The Corporation shall continuously endeavor to determine, assess, understand and consider the customers’ needs and be responsive, prompt, effective, impartial and equitable in provision of its services. In attaining this, the Corporation shall; - • Consider the applicable statutory and regulatory requirements in order to determine, understand and consistently meet them • Manage the risks and take advantage of the opportunities that affect the conformity of energy products and services offered to the customers • Determine customer expectations and strive to meet them • Undertake research to enhance and offer customers products and services that go beyond their expectation • Train all staff on customer service and the need to serve regardless of the function
  2. Good Governance:: The Corporation shall uphold high standards of professional ethics in discharging its mandate. In doing this, the Corporation shall; • Recognize and encourage good behavior and performance • Deter negative behavior and performance through due process • Undertake disciplinary process in a transparent manner and as per the provisions in the Corporation policies.
  3. Innovation:: The Corporation shall aspire to remain innovative by adopting new ideas and concepts in ensuring efficient, effective and economic use of resources. Towards this, the Corporation shall; - • Run annual innovation forums involving staff and the public • Develop innovation laboratories within its mandates • Explore ways of implementing research recommendations generated from research findings • Build capacity in the corporation by deploying critical competencies to promote innovation
  4. Sustainable Development:: – The Corporation shall be conscious of environmental, economic, technical, institutional and social sustainability issues in its operations for sustainable development. Towards this, the Corporation shall; - • Raise tree nurseries in Energy Centres for distribution to communities ; • Explore the use of alternative poles to commonly used wood poles in electrification such as concrete, steel, and concrete poles.
  5. Team Spirit: : The Corporation shall inculcate team spirit by promoting cross-functional teams in the Corporation. Towards this, the Corporation shall; • Enhance synergy in the workflow • Encourage team work among directorates and departments • Link the strategic goals to individual work plans • Hold annual team building activities • Encourage open communication among staff


QUALITY STATEMENT & SERVICE CHARTER

REREC is committed to provide quality and Sustainable Energy Solutions to all through Rural Electrification and Renewable Energy solutions for social economic transformation by ensuring;

  • Conformance with requirements of ISO 9001: 2015 quality management system.
  • Compliance with statutory and regulatory requirements applicable to the Corporation;
  • That our customers' needs are determined, assessed, understood and considered;
  • Setting and regular review of the Quality Objectives at the functional areas;
  • Continual improvement of our Quality Management System;
  • and, Communication and adherence to this Quality Policy.





A VIDEO EXPLANATION OF OUR SERVICE CHARTER

Rural Electrification and Renewable Energy Corporation (REREC)

Ours service charter is meant to enhance levels of awareness amongst our stakeholders in regards to the Corporation’s mandate and the standards set for service delivery.

Click the link below to find our service charter. The Service Charter highlights our services, requirements, charges and the duration of service delivery.